LRQA recertifies Cape Town & Western Cape Convention Bureau to Best Cities QMS

“We put a lot of time and effort into the LRQA audit because certification provides us with a major competitive edge and also attests to our ability and commitment to provide the highest service standards for our clients,” says Cheryl Mulder-Verbruggen, Cape Town & Western Cape Convention Bureau.  Each of the ten partners in the BestCities Global Alliance demonstrates the same outstanding qualities, efficiencies and high standards expected as membership criteria.  BestCities is the first global alliance to put in place a certification program (the BestCities’ Quality Management System - QMS),  – with certification services being provided by LRQA.  Read more here.