Palm Utilities, a provider of district cooling and desalinated water and wastewater treatment, been awarded the ISO 9001:2008 certification, The certification was granted following the external assessment by Lloyds Register Quality Assurance (LRQA).
More than 300 employees took part in the entire ISO certification process. LRQA conducted a two part assessment at Palm Utilities. The first part included a system appraisal involving a review of the quality management system (QMS), policy, quality objectives, quality manual and all the mandatory procedures that are required by the ISO 9001:2008 standards. For the second part, LRQA audited all departments at Palm Utilities, covering their process, procedures and systems to test the QMS system efficiency and effectiveness.
Palm Utilities has been active in providing utilities services to Dubai developments such as The Palm Jumeirah, Jumeirah Lake Towers, Discovery Gardens and The Gardens.
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